Privicy & Policy

This Privacy Policy explains how Mecwerx (“Company”, “we”, “our”) collects, uses, stores, and protects personal information received through our website, communication channels, training programs, sales interactions, and service engagements.

By accessing our website or using our services, the user (“Customer”, “you”) agrees to the terms outlined below.

1. Information We Collect

1.1. Personal Information:

- Name, phone number, email address
- Company name, designation
- Billing, shipping, and communication details

1.2. Technical Information:

- IP address, browser type, device information
- Website usage data (pages visited, duration)

1.3 Business Information:

- Drawings, specifications, project inputs
- RFQs, purchase orders, documentation shared by Customer

2. How We Use Your Information

2.1.We use collected information to:

- Respond to enquiries and provide quotations
- Process orders, deliveries, and installations
- Improve website performance and service quality
- Deliver training, technical support, and documentation
- Maintain communication for ongoing business relationships
- Comply with legal and regulatory requirements

3. Data Protection & Security

3.1 We implement reasonable physical, digital, and administrative safeguards to protect data.
3.2 Only authorized personnel have access to sensitive information.
3.3 We do not sell, rent, or trade user data with third parties.

4. Sharing of Information

Your information may be shared only:

- With suppliers or logistics partners for order processing
- With technical teams for installation/training purposes
- When required by law or government authorities

We do NOT share or disclose your data for marketing by third parties.

5. Data Retention

We retain information for as long as necessary to:

- Complete the purpose for which it was collected
- Meet legal, financial, or operational record-keeping requirements

6. Cookies & Website Tracking

Our website may use cookies to:

- Improve user experience
- Analyze traffic and performance
- Remember user preferences

Users may disable cookies via their browser settings.

7. Customer Rights

You may request:

- Access to your stored information
- Correction of incorrect or outdated information
- Deletion of non-essential data (subject to legal obligations)

8. Confidentiality of Customer Data

8.1 Drawings, CAD files, BOMs, photos, and documentation shared by Customers remain confidential.
8.2 Mecwerx will not disclose project-related technical details without written consent.

9. Third-Party Links

Our website may contain external links. Mecwerx is not responsible for:

- Content on third-party sites
- Their privacy or security practices

10. Changes to This Privacy Policy

We may update this policy periodically. Continued use of our services after updates constitutes
acceptance of revised terms.

11. Contact Information

For privacy-related queries or data requests:

Email:info@mecwerx.com
Phone:+91 8607305435
By using our website or services, you acknowledge and accept this Privacy Policy.